Built with healthcare-grade privacy standards from the ground up.
Audio is processed transiently and immediately deleted
Audio is uploaded over TLS to ProScribe AI's servers for transient processing, sent to OpenAI Whisper under a data processing agreement that prohibits retention and training, and deleted immediately after transcription completes.
Compliance
Compliant with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and applicable state and territory health records legislation.
How audio is handled
Encrypted upload: Audio is uploaded over TLS to ProScribe AI's servers for transient processing.
Sub-processor agreements: Audio is processed by sub-processors (OpenAI) under data processing agreements that prohibit retention and training.
Immediate deletion: Audio files are deleted immediately after transcription.
Encrypted at rest: Transcribed text is stored encrypted at rest, accessible only to the authenticated user account.
Never used for training: No clinical data is used to train ProScribe's models or any third-party model.
Information We Collect
We collect only the minimum information necessary to provide our service:
Account Information: Name and email address for account management
Billing Information: Payment details processed securely through Stripe (we do not store credit card information)
Basic Usage Data: Login times, feature usage, and subscription status (no clinical content)
How We Use Your Information
We use the minimal information we collect to:
Manage your account and authentication
Process subscription payments through Stripe
Send important account and service updates
Monitor service performance and reliability
We never use your data for: Training AI models, marketing analytics, or sharing with third parties.
Third-Party Processors
ProScribe AI uses the following third-party services to deliver the platform:
OpenAI (Whisper API) — Transcription
Audio is transmitted via encrypted connection to OpenAI for transcription only.
Processed under a data processing agreement that prohibits retention and training.